Co-Founder and Managing Partner
A New Way To Gear Up For Life With A New Baby
Among the many things I remember about the arrival of our first child (and second) those many years ago is the arrival of baby gear. In no time at all, our serene living space was chock-a-block with the clutter of bassinets and bouncy seats, pack n’ plays and strollers, high chairs and Fisher Price toys. Like many parents whose children have left the nest, some of these things are quietly gathering dust in our basement keeping company with long-neglected exercise equipment.
To be sure, babies are very cute. The oodles of stuff they require (or their parents think they require), not so much. The time spent reviewing the latest products, the money spent, and the aforementioned basements filled with outdated paraphernalia can be frustrating. But, generation to generation, the way families have geared up for these tiny instigators has seemed pretty much the only way - until this generation of parents came along. It is a demographic not only accustomed to doing things differently, the result of technological, societal, and cultural shifts, but open to opportunities to make the experiences of everyday life easier and more satisfying.
This mindset is one factor driving the fast-growing number of “experience disruptors” dominating today’s market. These businesses are providing value, and enjoying incredible success, not by transforming products, but by transforming how we do the things we do every day. They are identifying ways to make these daily routines meaningfully different and better. They are rethinking, disrupting, and delivering innovative new approaches to how we travel, shop, invest, hold meetings, keep our wardrobes current, feed our pets, get healthcare and, yes, prepare for life with a new baby. This focus on the consumer experience, not solely on product, has enabled these businesses to drive remarkable growth, increase customer loyalty and, in many cases, to create totally new marketplace categories.
Back to talk of babies, Loop is one of the newest members of the family of experience disruptors, joining Airbnb, Chewy, Stitch Fix, BetterHelp, Zoom and a host of others whose founders identified a way to meaningfully change up the stuff of daily life. The stress of knowing what products to get, the wasted money, the quickly-outgrown gear, were problems that Henry Vogel, the founder of Loop knew inherently. The father of four children, he looked at his situation, looked at the category, and saw an opportunity that others had overlooked. He realized that most new parents accumulate a lot of stuff that has a much longer life in the world than it has in their home. Other companies had great success going the “rental route,” he asked himself, why not the durable baby goods market?
Loop’s full-service membership model allows families to rent top-rated toys and baby gear with none of the challenges of reviewing and sourcing, nor the difficulties of purchase and set-up. They enjoy the convenience, confidence and flexibility of trying and using multiple items when they need them without the hassle, cost or environmental impact of ownership. Its members are part of the growing community of parents for whom sustainability is a critical motivator. By renting, not buying, they are also demonstrating an awareness of the benefits of the sharing economy, a business model that is fast gaining traction among across multiple categories.
This article originally appeared in Forbes.
Asking “How,” Not “What,” Has Become the Driving Force Behind Today’s Most Successful Businesses
by Allen Adamson
Build Brand Love With AI
by Trace Cohen